FAQ’s2018-12-17T20:00:49+00:00

Frequently Asked Questions (FAQ)

Please read our frequently asked questions below.

Have a questions we haven’t covered, please contact us.

Contact Us

BECOMING A TENANT

All of our available apartments and homes can be found here. Looking for a specific area? Use our search feature to browse available units in your areas of interest. For more information on a particular building or unit, please contact our Leasing Agent Nicole Paquet at [email protected].

All leases with MU Property Management are one-year in length.

  • Completed Application to Lease form signed by all applicants.
  • First month’s rent to be paid as a deposit.
  • One piece of photo identification.
  • A guarantor may be required.

Yes, we do require a damage deposit for all rentals. In most cases, your damage deposit is equivalent to one month’s rent.

Example: If your rent will be $800 a month, your damage deposit will be $800.

Rent is due on the first (1st) of the month, every month of your tenancy. For rent payment, you will be required to provide a void cheque or Pre-Authorized Debit form (obtained at your bank or through online banking), and we will automatically debit your account on the first banking day of each month. Please note: we can only accept rental payments from those whose names are on the lease. We do not accept credit cards or cash payment for rent.

Unfortunately, we are unable to issue rental receipts for tax purposes.

Any tenant who fails to pay their rent will receive a notice to vacate their unit.

Tenants Insurance is not required but highly encouraged. Tenant Insurance not only protects the contents of your home and your most valuable assets, but it protects you in the event of tenant negligence. Should you require information on how to obtain tenant insurance, please don’t hesitate to contact us. We would be happy to help.

TENANT LIVING

For any inquiries or requests, please call our 24/7 Customer Service line: (506) 875-2880

For any maintenance requests, please call our 24/7 Customer Service line: (506) 875-2880.

Should you lose or misplace your key, please call our Customer Service Department at 875-2880 or any local locksmith at your own expense.

All garbage is to be taken to the garbage shed and must be sorted.

Propane and Charcoal BBQs are absolutely not prohibited on balconies and patios. This policy is to ensure your safety and the safety of your neighbors.

Many MU Property Management buildings and communities offer on-site BBQs for tenants use and propane is supplied by management.

To reduce the risk of fire, we ask that all MU Property Management tenants refrain from using candles in their homes and instead, use alternatives such as flameless LED or Battery Operated candles, available for purchase at a wide number of local stores, including CostCo.

All MU Property Management builds are smoke free, including tenant balconies and patios.

Tenants are not permitted to sublet their apartment under any circumstances. Should you need to break your lease, please contact us to discuss options.

Unfortunately, our properties are not pet friendly.

Should you need to break your lease, you will be required to pay a penalty of 3 months rent, prior to ending your lease.

In the province of New Brunswick, you must provide written notice 90-days prior to your intended move-out date.

This letter must include the name and signature of all tenants, the tenant’s building address and unit number, and the date you wish to terminate your lease.

Written notice can be sent via email or mailed to the MU Property Management: PO Box 27057, Dieppe, NB, E1A 6V3.